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See Chisel ActionCOACHʼs thoughts, insights, and experiences on a variety of topics. From the latest trends in business to personal development tips, we provide valuable and engaging content for our readers to access – free at all times.
Sage Business Navigators surveyed 11,000 small and medium companies around the globe to learn their attitudes about business mentoring. “While an overwhelming majority [93%] recognise that mentoring can help them succeed, very few [26%] currently make use of business mentors.” This is spite of the fact that, according to Sage, “70 percent of small businesses that receive mentoring survive for five years or more, which is double the rate compared with non-mentored entrepreneurs.”
Many skillsets are sought when hiring or grooming someone to be a manager. Perhaps none is more important than training leadership in management. It is a pivotal quality for a number of reasons. Both internal and external candidates should be prepared to describe their leadership style and skillset. This assessment can then be evaluated against the position or career track.
It’s safe to say that every business has customers. Whether it is a service provider or involves a product at some point in the lifecycle – in other words manufacturing or sales – there must be a customer. To be successful, it is necessary to gain new customers, retain customers, or both. Excellent customer management is key to that endeavor.
