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Data-Driven: Best Practices For Testing and Measuring

Infographic titled Best Practices for Testing & Measuring with three points: Decide What's Important, Know Your Tools, and Acknowledge Progress with resilience. The background is red with a pattern, featuring the Chisel ActionCOACH logo.

In this week’s posts, we’ve covered the importance of testing and measuring key areas of performance within your business.

For our final post on the subject, we’ll cover the “how” behind testing and measuring: how to determine the most relevant areas of performance, and how to begin accessing that data.

Illustration of two people in blue outfits holding a large arrow, aiming it towards a blue bullseye target on a stand—an embodiment of best practices. A potted plant and shelves with books are in the background, emphasizing a data-driven approach.

Read on for 3 simple steps to make it happen!

1. Decide What’s Important: Different businesses will have different areas of performance that are more relevant than others; decide which are most important for you. If you are a health practitioner, for example, one of your most important areas of measurement is bound to be repeat bookings. Don’t worry yourself with every click and engagement that you could possibly keep track of; you have the discretion to decide exactly what information reveals the most about whether you are hitting your targets.

Illustration of two people analyzing a fluctuating line graph on a large screen, showcasing best practices with a peak at 30K. The chart displays data-driven insights for today, the week, and the month, each at 500K. A potted plant and a desk are nearby.

2. Know Your Tools: These days, customer management software, web-hosting platforms, and social media sites come loaded with analytics features. Spend some time with the analytics section of your different platforms and determine which measurements are most relevant to your business’ progress. This can help clear away the clutter of unnecessary data and key you into the numbers that actually have to do with important aspects of your business (e.g., bookings, appointments, sales figures, web visits, and so on).

A businessman stands with a briefcase, looking at a path leading up a mountain to a coin symbol at the peak. Red flags line the path, while two gears on the ground highlight data-driven progress and challenges along the way.

3. Acknowledge Progress: Testing and measuring is ultimately only as useful as your ability to recognize the status of your progress. Does the data show that you are meeting expectations, or is there still room for growth? Take a moment to see what the data has to say about your recent sales, bookings, etc., and decide whether the numbers are keeping pace with stated goals. If you glance at the data and see that the important figures are rising, take a second to celebrate the work you’ve put in to achieve desired growth within your business!

In summary, making the time to evaluate your business’ progress is key to utilizing data and analytics to their full potential. In a sea of data overload, you don’t need to concern yourself with every click and engagement; you can decide the numbers that are most relevant to your business. Sometimes it’s sales, repeat business, sign-ups, conversations (and the list goes on), but it’s up to you to determine what information is worth keeping an eye on.

If you could use additional clarity to utilize data in practical ways, shoot us a message! We are always ready to help passionate business leaders bring renewed focus and intention into their business practices.

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